FAQ's (Frequently Asked Questions)
What payment methods do you accept?
We accept Cash on Delivery (COD) and Debit & Credit Cards for secure online payments.
Can I cancel my order?
Yes, orders can be canceled before they are shipped. Contact our support team immediately if you wish to cancel.
Once an order is shipped, it cannot be canceled.
Do you offer installment payments?
No, we currently do not offer installment plans.
Do you deliver all over Pakistan?
Yes, we offer nationwide delivery across Pakistan.
How long will my order take to arrive?
Orders are delivered within 4-5 working days, depending on the city
How can I track my order?
You can track your order using our “Track Your Order” feature on the website.
Are there any delivery charges?
Yes, delivery charges vary based on location. The exact charges will be shown at checkout.
How do I request a return or exchange?
Contact our customer support team via email at sarehmanandsons@gmail.com with your order details.
Do all your products come with a warranty?
Not all products come with a warranty. Warranty availability depends on the brand and product category. Please check the product page for specific warranty details.
What does the warranty cover?
It covers manufacturing defects only.
It does not cover physical damage, water damage, or misuse.
How can I contact customer support?
Email us at sarehmanandsons@gmail.com for any inquiries.